Subprocessors
| Service Provider | Purpose of Processing | Data Categories | Processing Location(s) |
|---|---|---|---|
|
(for Google Gemini) |
Generative AI and data analysis. | PII, PHI | Worldwide (US & EU – Ireland) |
|
|
Cloud hosting and infrastructure. | PII, PHI | Worldwide (US & EU – Ireland) |
|
|
Managed database services (MongoDB Atlas). | PII, PHI | Worldwide (US & EU – Ireland) |
Anthropic PBC
|
AI model processing and natural language-based machine learning. | PII, PHI | United States |
|
|
Generative AI and text synthesis. | PII, PHI | United States |
|
|
Internal task and bug tracking. | PII | United States |
|
|
Product analytics and event logging. | PII | United States |
|
(DBA Mailchimp) |
Email marketing and notifications. | PII | United States |
|
|
CRM and sales lead management. | PII | United States |
Zendesk, Inc.
|
Customer support and ticketing. | PII, PHI | United States |
Anthropic PBC
Zendesk, Inc.
