Cookie Policy
Last Updated: January 12, 2026
Version: 1.0
This Cookie Policy explains how Psynth, Inc. (“Psynth”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website or use our SaaS platform.
1. What are Cookies?
Cookies are small text files placed on your device to store data that can be recalled by a web server. We use cookies to facilitate secure logins, remember your preferences, and understand platform performance.
2. Why We Use Cookies
We use cookies for several critical purposes:
- Security and Authentication: To verify your identity and prevent unauthorized access to sensitive patient data.
- Performance and Stability: To monitor for errors and ensure the platform operates reliably.
- Analytics: To understand how authorized users interact with our tools so we can improve the reporting experience.
3. Categories of Cookies
Consistent with GDPR requirements, we categorize our cookies based on their function:
| Category | Description | Legal Basis |
|---|---|---|
| Strictly Necessary | Essential for secure login, MFA, and session management. These cannot be disabled. | Contractual Necessity |
| Functional | Remember your settings, such as language or UI preferences. | Legitimate Interest |
| Analytics & Performance | Used by partners like PostHog or Sentry to track application errors and usage patterns. | Consent |
4. Third-Party Cookies
Some cookies are placed by our authorized subprocessors to provide essential infrastructure and security services:
- Amazon Web Services (AWS): For load balancing and session stickiness.
- PostHog: For product usage analytics and insights.
- Sentry: For monitoring platform stability and error tracking.
- Twilio: Used to facilitate secure Multi-Factor Authentication (MFA).
Cookie Report
The following table lists cookies and similar technologies used on the Psynth platform.
| Cookie Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| cookiescriptconsent | CookieScript | Stores user cookie consent preferences | Strictly Necessary | 1 year |
| _csrf | Psynth | Protects against cross-site request forgery | Strictly Necessary | Session |
| ph_phc_* | PostHog | Tracks product usage and interaction events | Analytics & Performance | Session / Persistent |
| sentry.sid | Sentry | Monitors application stability and errors | Analytics & Performance | Session |
5. Managing Your Consent
When you first visit our site from the EEA or UK, you will be presented with a Cookie Consent Banner.
- Granular Choice: You can choose to accept all cookies, reject non-essential cookies, or manage your specific preferences.
- Withdrawing Consent: You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in our website footer.
- Browser Controls: Most web browsers allow you to block cookies via their settings. However, blocking strictly necessary cookies will prevent you from accessing the Psynth platform.
6. No Advertising or Patient Tracking
Psynth is a healthcare-focused platform. We do not use advertising cookies, and we never track patients across the web for marketing purposes. All cookies used within our authenticated environment are strictly for the delivery and security of the psychological reporting service.
Contact Information
For questions regarding this Cookie Policy, please contact our Data Protection Lead:
Stephen Stearman, CEO
Email: support@psynth.ai
Address: 301 E. Archer St., Tulsa, OK, Psynth, Inc., United States
